Archive for January, 2008

No For An Answer

Thursday, January 31st, 2008

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I really loathed a person who just cannot take no for an answer. In their perspective, everything has to be done in their way or else it would be wrong.

You see, where there’s a mistake within a dispatch, and I mean 1 in every 5000, these idiots would come in, and tell us we dispatched wrongly. Naturally, they would want you to fill in the Excel sheet but ridiculously, these idiots put in ‘Action Plan’ as the only option you can put instead of explaining why the mistake was done in the beginning.

This is totally uncalled for and very un-gentlemen of them to play in such ways. I told the person in charge: “Look, this is a silly mistake. How are we going to know a simple power supply would cost a whooping USD 150?” (These idiots wanted to keep it within USD $50).

First of all, we do not have the means to check for the pricing. We only dispatch the parts. Secondly, even if we have the means to check the pricing we do not have the time to check everyone of the part.

The person replied: “This is our policy.” Either the guy read a lot of travel insurance brochure or spend his nights drowning reading terms & condition for every product that he brought.

I was wonder what will the customer’s response if he ever said that to their face.

Love Thy Customer

Thursday, January 31st, 2008

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“We pay for other people’s incompetence.” - unknown quote

I’m pissed when some ruffian-looking idiot walked around with clip on earrings pretending to be cool suddenly asked me a question but expected a different one.

Ruffian: “So what do we need to do to solve customer’s problem?”

Me: “There’s no way to recover from Windows password. If customer lost it, he could either check with Microsoft or else he need to prepare to lose his data.”

Ruffian: “No! There should be a way to recover customer’s data.”

Me: “Not unless Microsoft wants to make this a hack-proof operating system…”

All of a sudden, I’m not sure why Ruffian here would get all jiggy up and it seems that he would actually lick the customer’s boot.

Ruffian: “This is not fair to the customer!”

Me: “Since when it’s fair when it comes to using Microsoft products?”

Ruffian: “No, you have to solve the customer’s problem!”

Me: “When did you last got your hearing checked?”

And because he couldn’t defend the company policy regarding lost password, the imbecile actually told customer that we can resolve this, albeit taking a longer time. I’m excited to see how this is going to turn out.

Much Better

Wednesday, January 30th, 2008

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Previously I was using this PreIntentions theme and sadly I didn’t like it. These days I was looking for a very simple and yet do not need to hack through the original files so that I can just slap the whole thing in, add-in my own pictures or graphics and be done with it.

I don’t mean to say PreIntentions wasn’t good but it has just too many things cramped into the right sidebar that I felt it’s a bit site-claustrophobic.

Only with this new theme that I’m able to see that everything seems to look more simplified than ever before. And one more thing why I liked this theme: I don’t have to get medical supplies to for my aching heart. :)

Creative Block

Wednesday, January 30th, 2008

A writer tends to have writer’s block. What do you call a person who has a block processing a beautiful girl’s picture that he recently taken?

Right now I just cannot find some good software to do photo book-like software. There are tons of them in the net but you have to buy the prints. You can’t export it to a nice JPEG. I was wondering if any of my readers have any ideas.

I was just wondering if there are any directbuy ideas so that I don’t get so blocked up.

It’s All Your Fault

Monday, January 28th, 2008

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You know, a manager is born, not made. And certainly not groomed. While some may lead by example and others might lead by iron fist, you have to admit that some people are just born to lead. This has led to a very interesting discussion that we recently had trouble with one of them.

If those idiots are short sighted, lame and does not have the tendencies to protect his men even when they’re right, how is he going to perform his job? How about other types that just like to blame on somebody other than himself?

This is the signs of a bad manager.

In any case, my company tends to view managers as something to get things done. In truth, they’re not. Most of them are promoted because there are vacancies and they were given executive rights but never do them correctly.

Like what Michael Ooi has said, our place has too many twats being promoted to a managerial level. Because of that, they tend to follow what the upper management said, even though sometimes it’s impossible. Take for example one of our dispatch revisions. These idiots expected to have 0% when obviously there can never be 0% at any given time.

And to makes matter worse, they also concluded that ‘DOA’ (Dead on Arrival) is Technical Support’s fault. Something that Technical Support didn’t even lay their hands on! Think of the logic for a moment here: how are we going to improve ourselves when they are slapping things that are totally out of our control?

It is like they cut themselves even when using a simple safety utility knife.

Now you can see the reason why our management is going to suck for a long time to come.