No For An Answer
Thursday, January 31st, 2008![]()
I really loathed a person who just cannot take no for an answer. In their perspective, everything has to be done in their way or else it would be wrong.
You see, where there’s a mistake within a dispatch, and I mean 1 in every 5000, these idiots would come in, and tell us we dispatched wrongly. Naturally, they would want you to fill in the Excel sheet but ridiculously, these idiots put in ‘Action Plan’ as the only option you can put instead of explaining why the mistake was done in the beginning.
This is totally uncalled for and very un-gentlemen of them to play in such ways. I told the person in charge: “Look, this is a silly mistake. How are we going to know a simple power supply would cost a whooping USD 150?” (These idiots wanted to keep it within USD $50).
First of all, we do not have the means to check for the pricing. We only dispatch the parts. Secondly, even if we have the means to check the pricing we do not have the time to check everyone of the part.
The person replied: “This is our policy.” Either the guy read a lot of travel insurance brochure or spend his nights drowning reading terms & condition for every product that he brought.
I was wonder what will the customer’s response if he ever said that to their face.
